Payment defaults with energy customers are increasing. Private, business and network customers are equally affected. This becomes all the more important for energy suppliers as they have to position themselves successfully due to laws and falling margins. The aim is to keep defaults as low as possible. The focus is on monitoring weak-paying suppliers and customers, so that risks can be identified in time and risks minimized.
Fast access to current data is required for the realization of effective receivables management. Ltc|receivables energy in SAP® provides all relevant data for professional receivables management on a daily basis. Fully integrated into SAP, the solution enables accurate reporting, taking into account claims and payment advice.
Even large amounts of data are made available online. In addition, convenient options for background processing are available. All work steps are carried out from the monitoring. A modern and central cockpit supports the key-numbers-based analyses and evaluations in the individual systems network and sales.
For convenient monitoring and processing of incoming REMADVs, negative and positive complaints notices can be processed, and relevant notification tables are updated directly in SAP – this ensures the required data consistency. A central interface offers all the necessary information and jumps into other applications such as the individual customer’s contract account with account status, compensation and cancellation information for the receipt or even differences/complaint reasons incl. free text for complaint reasons.
With the help of an online OP list, the (open) items of the end customers to the billing service providers are determined, enriched with all additional process-relevant information and made available as a report. This collected data can be used as a basis for account reconciliation or market communication.
- Receivables monitoring, complaint handling and account clarification in one tool
- Qualified data material with very good performance
- Characteristics and early warning indicators
- Ad-hoc evaluations with maturity grid
- Credit assessment with internal and external creditworthiness indices
- Integrated processing and monitoring of complaint noises from network use, MeMi and MSB with optional employee separation
- Information about MaKo2020 available separately as a module in REMADV monitoring
- Integrated mail dispatch for direct communication with suppliers
- Jumps into all relevant IS-U transactions directly from the application
- Optional clerk separation
Then arrange a non-binding online presentation now, where you can take part from the comfort of your desk. Your personal contact person will present the system to you and competently answer your questions.
The time required for implementation depends on various factors. The company’s own specifics play an important role. All requirements are discussed in the specification workshop and a common time schedule is worked out afterwards. Ideally, and if common topics are mapped, a changeover is possible within 4 weeks to 6 months, depending on the complexity.
Yes this is possible, the solutions can be purchased independently. There are various licensing options here. Please feel free to contact us.
Yes, in principle it is possible. For further information, we will be happy to advise you personally.
Based on experience, projects are handled primarily with the department, so your IT department has only a small share in such a project. In the specification workshop, the tasks to be performed on the customer’s side are discussed and the roles are assigned accordingly.
We will be happy to answer your further questions about Ltc|accountbook in SAP® personally.